My Profile

Audrey Riffenburgh

President and Founder,
Health Literacy Connections

Contact Details

Health Literacy Connections
P.O. Box 6670
Albuquerque, NM
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Health literacy has been my passion for 30 years, since before the field even had a name. My first two careers, teaching deaf children and working in adult basic education at the local, state, and national levels, greatly inform my health literacy and plain language work. I'm a consultant and workshop leader with clients across the U.S. I have presented internationally and trained over a thousand individuals in creating reader-friendly, plain language information. 

I was the Senior Health Literacy Specialist, implementing a health literacy initiative in an academic, safety-net hospital for several years. My time there also informs my work in helping professionals and organizations implement health literacy initiatives and strategies.

I love cycling the many miles of trails in sunny Albuquerque, growing up and living in a culturally-diverse city, and road trips!


University of New Mexico
United States
PhD, 2017
Health Communication
Dissertation: Elements Affecting Adoption and Implementation of Health Literacy Initiatives in Healthcare Organizations

Job History

Health Literacy Connections (formerly Plain Language Works)
President and Founder
Albuquerque, NM, United States
June 1994 - present

University of New Mexico Hospitals
Senior Health Literacy Specialist
Albuquerque, NM, United States
January 2012 - February 2015