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Steven Rush

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  • Steven R. Rush, MA, LP is a licensed psychologist and the Director, UnitedHealth Group Health Literacy Innovations Program. This program is housed in the UnitedHealth Group Corporate Medical Affairs Office.  He has led this program for more than 11 years.  He also has been the director of physician engagement in United Clinical Services of UnitedHealth Group.

 

  • Prior to coming to UnitedHealth Group, he was a:
    • Psychologist in counseling and rehabilitation private practice
    • Director in several pain and physical rehabilitation programs
    • Practice and patient safety staff person at the American Academy of Neurology

 

  • He has provided health literacy SME consultations across UnitedHealth Group, UnitedHealthcare and Optum. The consultations have focused on:
    • Building the business case for health literacy
    • Establishing simple, understandable and actionable communications standards
    • Reviewing communications, programs and services for understandability and actionability (including UnitedHealth Group’s medical weight loss program)
    • Providing tools and resources to help incorporate health literacy best practices into company health communications, programs and services
    • Developing health literacy-related research

 

  • Rush has provided more than 100 health literacy-related training programs via workshops, webinars, computer based training and other venues

 

  • Rush won the UnitedHealth Group Center for Health Care Advancement’s Sages award for Clinical Leadership and Collaboration (2017) for his work on a health literacy and medication adherence. In 2019 he was nominated for the Sages award for his work on clinical excellence coaching with pharmacists in the HouseCalls pharmacy program. He received a UnitedHealth Group’s Corporate Strategy group partnership award in 2019.

 

  • Rush is also the editor of the award-winning UnitedHealth Group Just Plain Clear Glossary, justplainclear.com.

 

  • He represented UnitedHealth Group at the National Academy of Medicine Roundtable on Health Literacy and at numerous regional, national and international health literacy conferences

 

  • He has authored or co-authored more than 15 peer-reviewed articles and presented posters and platform presentations at multiple health literacy conferences

 

  • Rush has been a guest editor and article reviewer for several peer-reviewed journals