Blogs

Making Free Health Clinics More Accessible Free clinics have a massive potential to serve the healthcare needs of uninsured and underinsured individuals. But there’s a major issue that needs to be solved. By Reyhan Haider Free clinics have the potential to be a lifeline for the over 26 million uninsured and millions more underinsured individuals in the U.S. Yet, despite their importance, these clinics are often underutilized . One of the critical reasons for this is the pervasive lack of health literacy. Knowing how to navigate the healthcare system—where to find care, understanding basic health concepts, and making informed decisions—is ...
Shaping a Health Literate Organization By Greg O’Neill , MSN, APRN, AGCNS-BC, NPD-BC, NEA-BC Stakeholder : What is it that you do here? Me : I boil the ocean, one cup at a time. As a champion of health literacy, you want to make your own organization more health literate. As we learn more about how to help patients, families, and communities understand their health and take action to improve their quality of life, a few things become clear: Becoming a health literate organization will generally be slower and more complex than we wish it was. It will require a culture change in the way all health professionals practice ...
AI Solutions Hub: Navigating the AI and Health Literacy Nexus By Michael Villaire, MSLM We welcome you to explore a new hub on the Institute for Healthcare Advancement (IHA) Health Literacy Solutions Center: AI Solutions Hub: Navigating the AI and Health Literacy Nexus . AI raises questions that have worked their way into the national (and international) conversation, such as: What is it? Is it dangerous? How can it help me? How can it make my work more efficient? The AI Solutions Hub aims to provide a forum for all of us to learn, share, and ask questions about ...
Design Your Website With Health Literacy in Mind Tips for Creating User-Friendly, Accessible Websites for Diverse Audiences An Interview With Christi Williford , BFA, and Elena Haskins , BS When someone goes to your website to learn about your organization, access your services, or get actionable healthcare information, can they find what they need — and can they understand it? Or do they struggle through cluttered layouts and confusing navigation hierarchies? Are they confronted with large, dense blocks of text full of medical jargon? Do they click around in a vain search for vital health information? In other words, is ...
How to Plan for Health Literacy Month Get Ideas and Insights for Your Organization by Learning from Penn Medicine By Carolyn Cutilli, PhD, RN, NPD-BC At Penn Medicine, we celebrate Health Literacy Month each year in October by hosting educational events and activities that increase patient and staff awareness. Over the past decade, our Health Literacy Month celebration has grown from individual hospital events presented by staff to system-wide activities including national speakers. As a patient education specialist at the Hospital of the University of Pennsylvania, I work with a team of staff and patients at the health system level as well as ...
How to Write and Evaluate Health Questionnaires, Surveys, and Forms Get the Data You Need by Creating and Assessing Questionnaires with Health Literacy in Mind By Katie Leath, MPH, MA In this Blog: Why questionnaires need different assessments How to create better questionnaires, surveys, and forms Improving survey results by focusing on health literacy Think of the last time you gave a patient, community member, or study participant something to fill out. Maybe it was a questionnaire for public health surveillance or a research study, or perhaps you were collecting patient-reported outcomes or intake paperwork and ...
AI and Health Literacy 4 Sessions You Won’t Want to Miss at the 2024 IHA Conference By Diana Gonzalez, MPH, MCHES Across virtually every industry — including healthcare and health communications — it’s hard to find a tech innovation as impactful as artificial intelligence (AI). Whatever your role in communicating with patients, the public, or others in the healthcare environment, generative AI tools such as ChatGPT, Bard, Claude, and more seem to promise to make your work easier and more productive. Of course, crafting health-literate communications is not as straightforward as typing a prompt into an AI app. When producing communication ...
Healthcare Communications, AI Policies, and You Health Literacy Specialists Should Be Part of AI Policy Planning By Tracy Mehan, AI Subject Matter Expert I was recently asked to give a talk about what healthcare organizations should consider when developing policies around employee use of programs that utilize artificial intelligence (AI). To prepare, I researched who is typically involved in creating these policies and what factors organizations weigh as they develop them. What I found is that, typically, the people in the room where decisions are being made are members of the C-suite and IT. That’s it. Who does this leave out? The frontline ...
Healthcare Communications, AI Policies, and You Health Literacy Specialists Should Be Part of AI Policy Planning By Tracy Mehan, AI Subject Matter Expert I was recently asked to give a talk about what healthcare organizations should consider when developing policies around employee use of programs that utilize artificial intelligence (AI). To prepare, I researched who is typically involved in creating these policies and what factors organizations weigh as they develop them. What I found is that, typically, the people in the room where decisions are being made are members of the C-suite and IT. That’s it. Who does this leave out? The frontline ...
Q&A: The Health Literacy Collaborative Summit IHA’s Stan Hudson talks with Wisconsin Literacy’s Michele Erikson about the organization’s next-generation event. By Stan Hudson, MA, CDFT Health literacy is a constantly changing and expanding field, and the same is true of the organizations and events that support its evolution. As the new director of professional development and training for the Institute for Healthcare Advancement (IHA) — and the former director of health literacy at Wisconsin Literacy — I’ve had the privilege of participating in this change and working with some of health literacy’s brightest lights. ...

The Health Fluency Project

The Health Fluency Project How two Harvard students are increasing the health literacy and communication skills of non-native English speakers to improve health outcomes By Beier Nelson Student, Harvard College and Aditya Tummala Student, Harvard College More than 25 million people in the United States, or 8 percent of the nation’s population, have limited English proficiency ( LEP ), meaning that they do not speak English as their primary language and have a limited ability to read, write, speak, and understand English. Individuals with such language barriers suffer substantially worse health outcomes than their fluent counterparts, including ...
What Is Cultural Humility, and How Does It Support Health Literacy? By Annaleise Tripp , MPH Candidate Do you ever think about what makes people different and stand out from each other? You might think about someone’s haircut or outfit, the language they speak, their accent, or maybe where they live and work. These can all be reflections of someone’s cultural background. Our lives are shaped by culture . Culture refers to shared beliefs, values, and ideas, but also refers to shared racial or ethnic backgrounds, languages and communication, geographic locations, or traditions and customs. Culture plays a significant role in how ...
Explained: AI + Health Literacy Will Large Language Models Ever Really Be Trustworthy Enough for Health Literacy? An Artificial Intelligence Practitioner’s Perspective on Trustworthiness and Responsibility, Part 4 By Temese Szalai | December 7, 2023 Read more in the series: Part 1 | Can — and Should — We Trust Large Language Models for Health Literacy? | Publish Date: November 28, 2023 Part 2 | How Reliable Are Large Language Models for Health Literacy? | Publish Date: November 30, 2023 Part 3 | When LLMs May Not Be Appropriate for Health Literacy | Publish Date: December 5, 2023 In our last post in this series, ...
Explained: AI + Health Literacy When Large Language Models May Not Be Appropriate for Health Literacy An Artificial Intelligence Practitioner’s Perspective on Trustworthiness and Responsibility, Part 3 By Temese Szalai | December 5, 2023 Read more in the series: Part 1 | Can — and Should — We Trust Large Language Models for Health Literacy? | Publish Date: November 28, 2023 Part 2 | How Reliable Are Large Language Models for Health Literacy? | Publish Date: November 30, 2023 Part 4 | Will LLMs Ever Really Be Trustworthy Enough for Health Literacy? | Publish Date: December 7, 2023 This post is the third in a series ...
Explained: AI + Health Literacy How Reliable Are Large Language Models for Health Literacy? An Artificial Intelligence Practitioner’s Perspective on Trustworthiness and Responsibility, Part 2 By Temese Szalai | November 30, 2023 Read more in the series: Part 1 | Can — and Should — We Trust Large Language Models for Health Literacy? | Publish Date: November 28, 2023 Part 3 | When LLMs May Not Be Appropriate for Health Literacy | Publish Date: December 5, 2023 Part 4 | Will LLMs Ever Really Be Trustworthy Enough for Health Literacy? | Publish Date: December 7, 2023 Today, we’ll continue our discussion of trustworthiness ...
Explained: AI + Health Literacy Can — and Should — We Trust Large Language Models for Health Literacy? An Artificial Intelligence Practitioner’s Perspective on Trustworthiness and Responsibility, Part 1 By Temese Szalai | November 28, 2023 Read more in the series: Part 2 | How Reliable Are LLMs for Health Literacy? | Publish Date: November 30, 2023 Part 3 | When LLMs May Not Be Appropriate for Health Literacy | Publish Date: December 5, 2023 Part 4 | Will LLMs Ever Really Be Trustworthy Enough for Health Literacy? | Publish Date: December 7, 2023 Since the release of OpenAI’s ChatGPT in November 2022, there’s been a ...
Improving Organizational Health Literacy: A Systemic Approach for Fighting Workplace Burnout By Somkene Igboanugo , MD, MSc, PhD Burnout among healthcare practitioners (HCPs) is a significant issue within healthcare. Current trends show that HCP burnout has worsened globally. 1, 2 For example, in Canada, worrying data from the Ontario Medical Association in 2021 show that 73% of the 2,649 doctors surveyed expressed varying degrees of burnout, up from the 66% reported in 2020. Similarly, other health professions are experiencing high rates of burnout; for example, the Canadian Federation of Nurses Union in 2022 reported severe burnout in ...
October is Health Literacy Month by Helen Osborne, M.Ed., OTR/L October is Health Literacy Month. This annual event is a time when organizations and individuals worldwide raise awareness about the importance of understandable health information. The idea behind Health Literacy Month is the same now as it was when I first proposed it in 1999--for health literacy advocates everywhere to speak with a shared voice about why health literacy matters. Doing so together not only conveys a sense of urgency but also can generate media attention when many people speak about the same topic at the same time. There are infinite ways to participate in ...
Celebrating Health Literacy Month: 7 Ways to Raise Awareness by Julie McKinney , What is Health Literacy Month? Every October for the past 24 years, we’ve been celebrating Health Literacy Month ! Maybe it doesn’t come with pumpkins, fireworks, dancing, or gift-giving...but it’s an exciting month with lots going on in the health literacy (HL) community! Health Literacy Month is a way to recognize the importance of making health information easier to understand and act on; and to come together as organizations and communities to raise health literacy awareness and help make that happen. Many organizations plan special events or projects at ...
3 Tips to Retain Patients in Health Literacy Education Programs You’ve recruited patients for a workshop, training, or class that teaches them about a health topic. The next challenge is retaining them. This article offers tips for keeping patients in your health literacy education program. How can I retain patients in a health literacy education program? To keep patients in the program , follow these three tips: Make it effective. Make it easy. Make it engaging. We’ll discuss each of these tips in turn. Tip 1: Make it effective Start by developing an effective program that meets participants’ learning needs. The ...