Resources

Description:

The National Institute of Health defines a health-literate healthcare organization as one that makes it easy for people to navigate, understand, and use information and services to take care of their health. 

During this presentation, you’ll delve into the actionable strategies used at Johns Hopkins Health System in becoming a health literate organization. You’ll learn practical, affordable, and actionable action steps that were used to meet each of the Agency for Healthcare Research and Quality’s (AHRQ) 10 Attributes of a Health Literate organization. 

In addition, Bauer and Heacox will share innovative, patient-centered educational approaches that are tailored to meet evolving learner preferences.

Objectives:

• Learn practical steps for integrating health literacy into your organization’s strategic plan and achieving C-suite support.  

Speakers:

Tom Bauer, MBA, RT (R)

Senior Director of Patient Education and Engagement at Johns Hopkins Medicine 

Michele Heacox, M.S., R.N.

Patient Education Specialist of Patient Education & Engagement at Johns Hopkins Health System

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