Resources

In this 2022 podcast, health literacy expert Helen Osborne talks with Genevieve Walker, a medical writer and editor who creates plain-language educational and marketing content for patients and other health care consumers. 

The discussion includes the following topics:

• How lists are used to convey a series of similar items. They include bullet points (like in this list of topics) of unordered information and numeric lists of items that happen in a specific sequence.
• Ways that lists can be helpful or confusing.
• Tips for writing useful lists. These include limiting the amount of information, using subheads, adding pictures, and starting with cue words like “first,” “next,” and “last.”

You can also read the transcript.