Janet Ohene-Frempong (o-HEN-ee frem-PONG), is a plain language and cross-cultural communications consultant with over 25 years of experience in patient/provider communications. She has conducted workshops and provided consultation on plain language and cross-cultural communications for a wide range of health information providers, including: health care systems, government agencies, health insurers, pharmaceutical companies, medical publishers, health and human service agencies and schools of medicine, nursing and allied health. She is often an invited speaker at national conferences.
Ms. Ohene-Frempong is co-author of Literacy, Health and the Law: An Exploration of the Law and the Plight of Marginal Readers within the Health Care System, a monograph for health system and pharmaceutical industry administrators. She is also co-author of Health Care for African Americans in Rethinking Ethnicity and Health Care, a discussion of the role of marginal literacy as one barrier to optimal care.
Ms. Ohene-Frempong has served on several national advisory committees and was a founding member of the Clear Language Group, a consortium of nationally recognized health literacy experts. In May of 2012, she was the fourth recipient of the IHA Health Literacy Hero Award, given by the Institute for Healthcare Advancement to recognize efforts in advancing the field of health literacy. In 2013, she was the second invited Blum Visiting Scholar, nominated annually by the Maxwell & Eleanor Blum Patient and Family Learning Center at Massachusetts General Hospital. She is currently a Strategic Partner with the Institute for Healthcare Advancement, a not-for-profit, public benefit charity dedicated to empowering people to better health.