This 2022 article by Humphrey and colleagues discusses an analysis of malpractice claims collected in a national claims database. The researchers found communication failures in 49% of the malpractice cases, with about half of those miscommunications occurring between patients and providers.
Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims
Organizational Systems and Policies
- Topic
- Financial Case for Organizational Health Literacy
- Audience
- Health Care Professionals, Organizational Leaders and Administrators, Researchers and Academics
- Setting
- Hospitals and Health Systems, Research Settings
- Level
- Advanced