Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

This 2022 article by Humphrey and colleagues discusses an analysis of malpractice claims collected in a national claims database. The researchers found communication failures in 49% of the malpractice cases, with about half of those miscommunications occurring between patients and providers.


#FinancialCaseforOrganizationalHealthLiteracy

Organizational Systems and Policies
Topic
Financial Case for Organizational Health Literacy
Audience
Health Care Professionals, Organizational Leaders and Administrators, Researchers and Academics
Setting
Hospitals and Health Systems, Research Settings
Level
Advanced