The Agency for Healthcare Research and Quality (AHRQ) created these surveys. The surveys ask patients about their experiences with a wide range of healthcare services, including:
- Care delivered in facilities, such as hospitals, dialysis centers, and hospital outpatient surgery departments and ambulatory surgery centers.
- Care for specific health conditions, such as cancer.
- Health plans and related programs.
- Healthcare providers, such as doctors, clinics, and hospice teams.
The surveys cover such topics as:
- Access to care and information.
- Communication with healthcare professionals.
- Coordination of care.
- Customer service.
At the link above, you’ll find survey instruments, guidance for using them, and tips for analyzing and using the results.