This 2018 journal article by Leah Karliner summarizes the legal and regulatory requirements to provide language access services for patients with limited English proficiency. It discusses the risk of communication and clinical errors, and how working with qualified interpreters can reduce that risk. In addition, it covers the pros and cons of in-person, telephonic, and video interpretation, and tells how clinical practices can work effectively with interpreters.
When Patients and Providers Speak Different Languages
Language, Culture & Diversity
- Topic
- Healthcare Interpretation
- Audience
- Health Care Professionals, Organizational Leaders and Administrators, Language-Access Professionals
- Setting
- Hospitals and Health Systems, Primary Care and Outpatient Practices
- Level
- Applied