Healthcare and Face Coverings: Reducing Communication Barriers for Deaf and Hard of Hearing Patients

This 2021 article by the Americans with Disabilities Act National Network offers tips to improve communication between patients with hearing loss and their healthcare providers. It was written in the context of COVID-19, which requires people to wear face coverings in healthcare settings.

The article includes the following topics:

  • Advocating for and empowering patients with hearing loss
  • Assistive technology to improve communication
  • Non-technical ways to improve communication
  • Telemedicine
  • Using continuous quality improvement
  • Using signage to improve communication

The article also provides links to many additional resources.


#HearingLoss
#COVID-19

Language, Culture & Diversity
Topic
Hearing Loss
Audience
Health Care Professionals, Language-Access Professionals
Setting
Hospitals and Health Systems, Primary Care and Outpatient Practices
Level
Applied