This 2019 article by Edward Sieferd et al. discusses a project to assess and improve a redesigned after visit summary (AVS). The redesigned AVS included plain language and a clear layout.
Researchers conducted usability tests and semi-structured interviews with patients and their families at a community health center. Their aim was to assess the redesigned AVS for effectiveness, efficiency, and satisfaction. Researchers then used what they learned to further refine the AVS.
#AfterVisitSummary