Community Engagement
IHA Team
IHA Team
·Posted in Community Engagement

Toolkit for Making Written Material Clear and Effective: Part 6: Feedback Sessions

The Toolkit for Making Written Material Clear and Effective tells how to develop written materials that are easier for people to read, understand, and use. It comes from the U.S. Centers for Medicare and Medicaid Services.

Part 6: Feedback Sessions describes 4 ways to collect and use reader feedback:

  1. Ask participants questions.
  2. Ask participants to think aloud.
  3. Give participants a task.
  4. Observe participants.


#UserTesting

Community Engagement
Topic
User Testing
Audience
Health Educators and Patient Educators, Communication and Plain-Language Professionals, Researchers and Academics
Setting
General / Multiple Settings
Level
Applied