How To Test the Usability of Documents

This 2020 article by Caroline Jarrett and Janice (Ginny) Redish describes 3 ways to test the usability of written materials:

  1. Paraphrase testing
  2. Plus-minus testing
  3. Task-based testing


#UserTesting

Community Engagement
Topic
User Testing
Audience
Health Educators and Patient Educators, Communication and Plain-Language Professionals, Researchers and Academics
Setting
General / Multiple Settings
Level
Applied