Health Literacy Online: A Guide for Simplifying the User Experience tells how to develop intuitive health websites and digital tools that can be easily accessed and understood by all users. It comes from the U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion.
Section 6: Test Your Site With Users With Limited Literacy Skills covers the following topics:
- Recruit users with limited literacy skills—and limited health literacy skills.
- Identify and eliminate logistical barriers to participation.
- Create plain language testing materials.
- Test whether your content is understandable and
- Use moderators who have experience with users with limited literacy skills.
- Pretest your moderator’s guide.
- Use multiple strategies to make sure participants understand what you want them to do.
- Test on mobile.