IHA developed this article on sharing health information that people can find, understand and use. It covers verbal, nonverbal and written communication; common barriers; and strategies that improve outcomes, patient satisfaction and access to care.
Topics include:
- Types of health communication
- Why effective communication matters for self-management, costs and satisfaction
- Common barriers, including medical jargon, language and cultural differences, and time constraints
- Strategies such as plain language, clear organization, teach-back and thoughtful design