Welcome and Keynote Inclusive Language at Work

Earn 1 credit in (CHES/MCHES), (CNE), (CPH)

Description: Everything you say and write affects your relationships with other people. Problematic language harms relationships. It lowers trust, it causes pain, and it drives people away. By contrast, inclusive language builds trust, demonstrates respect, and draws people in. This workshop gives you scientific concepts that allow you to move beyond the dictionary, which is not the ultimate authority on a word’s meaning. It demonstrates why “I wouldn’t mind if someone said it to me” and “Aren’t they being oversensitive?” are problematic. And it gives you six simple principles of inclusive language that you can use to navigate all future interactions, even as the list of “acceptable” and “unacceptable” words changes.

Objectives: Identify why dictionaries and lists of "good" and "bad" words aren't enough to make judgments Name two linguistic concepts that are used to evaluate whether language is inclusive List the six principles of inclusive language

Suzanne Wertheim
Worthwhile Research & Consulting

IHA Health Literacy Conference
2024
Language, Culture & Diversity
Communication
Audience
General / Multiple Audiences
Setting
Workplace and Occupational Health, General / Multiple Settings
Level
Applied