Telehealth: Friend or Foe to Health Access?

Telehealth became a more accessible way to deliver health services for many during the COVID-19 pandemic. While telehealth has been effective at reaching some communities, it is just another barrier for others. We are still learning ways to improve its efficacy for providers and patients. This panel will discuss challenges and barriers, evaluate its success, and suggest solutions for making it more accessible and usable.

Moderator

Michael Villaire, MSLM
Institute for Healthcare Advancement

Panel

Arjoon
Patient Advocate

Patty Herrera
La Habra Family Resource Center

Elaine Khoong, MD, MS
University of California, San Francisco

Objectives

  • List 2 challenges raised by telehealth services.
  • Describe 2 methods to make telehealth services more accessible.
  • Explain at least 2 solutions to help make telehealth visits more effective.
Health Literacy in Action Conference
2021
Communication
Organizational Systems and Policies
Audience
Health Care Professionals, Health Educators and Patient Educators, Organizational Leaders and Administrators
Setting
Primary Care and Outpatient Practices, Digital Health and Telehealth
Level
Applied