Strategies to Assess Organizational Health Literacy for Usable Results to Make Meaningful Improvements

Description: To address equity and the role healthcare organizations play to ensure health literacy is integrated into policy and practice, Healthy People 2030 added a definition of Organizational Health Literacy (OHL) and considerations for organizational integration. Materials from AHRQ Tools and Resources and the Health Literacy Environment of Hospitals and Health Centers (HLE2) existed, but development of a process to assist organizations’ use of these tools was needed. This presentation will detail the development of an OHL assessment and planning process, and how healthcare organizations in two states used the process to make improvements based on health literacy best practices.

Objectives:

1. Recognize the value of assessing OHL and existing tools to support an organizational process.

2. Describe the process used to assess and train individuals and organizations in three different states.

3. Discuss the application of the process for their own professional use.

CE credits: Earn 1 credit in (CHES/MCHES), (CNE), (CPH)