Integrating Patient Stories in Health Literacy Training

Farrah Schwartz, MA
Sophia Wong, MD, MScAH, CCRP
Jack Ireland
University Health Network

Healthcare providers become more engaged and derive greater meaning when patient perspectives and stories are incorporated into the curriculum. At UHN, we leveraged this principle by integrating authentic patient perspectives into the development of our patient stories video series.
This session will outline our video-development process, and will describe how videos are used to train UHN providers and staff. We will also discuss evaluation results and opportunities for you to incorporate patient perspectives into your own health literacy education materials.

Objectives:

-Describe the benefit of incorporating patient stories into education for healthcare providers.
-Create meaningful patient stories to achieve valuable impact.
Identify 1-3 effective ways to integrate patient stories into education for healthcare providers.
IHA Health Literacy Conference
2021
Education
Community Engagement
Audience
Health Care Professionals, Health Educators and Patient Educators, Educators and Trainers
Setting
Hospitals and Health Systems, Colleges, Universities, and Academic Institutions
Level
Applied