Improving Health Literacy in Individuals with Communication Deficits
Track: Communication
Earn 1 CE Credit (Expires May 2024)
Learning Objectives
1. Define common health literacy challenges experienced by people living with communication deficits.
2. Identify common communication barriers people experience when consuming health education materials.
3. Develop an action plan to improve health outcomes in people living with communication deficits.
Presenter(s)
Valerie J. Connor, MA CCC-SLP; MS CHES, Speech Language Pathologist - Quad Cities Rehab Institute; St. Joseph's College of Maine
Session summary: Improving patient safety is at the forefront of nearly every healthcare initiative. Research shows that understanding health-related materials is a key component to improving not only patient safety, but also patient satisfaction scores. One common barrier to health literacy is communication deficits. Understanding those deficits and identifying ways to compensate for communication barriers is an important step towards empowering patients and improving patient autonomy. In this session, participants will identify common communication barriers as they relate to health literacy. Five simple steps will be introduced that can immediately be implemented by any healthcare professional.