Earn .5 CE Hour
Session summary: Many healthcare facilities are using an after-visit summary or computer-generated home care packet for patients when they discharge. These packets can be lengthy, use less than friendly language and can be hard to navigate. Patients need to fully understand what they need to do when they get home to have the best possible outcomes. The use of icons as headers on written instructions can help group bits of information for easy reference. Plain language helps assure that information is easy to understand. The use of Pictorial Information Leaflets (PILs) helps patients successfully navigate a potentially complicated regimen of medications.
#Communication
Primary Speaker(s)
Jennifer Reynolds, RN, CAPA
Registered Nurse
Providence St. Vincent Medical Center
Tualatin, Oregon, United States
Session summary: Many healthcare facilities are using an after-visit summary or computer-generated home care packet for patients when they discharge. These packets can be lengthy, use less than friendly language and can be hard to navigate. Patients need to fully understand what they need to do when they get home to have the best possible outcomes. The use of icons as headers on written instructions can help group bits of information for easy reference. Plain language helps assure that information is easy to understand. The use of Pictorial Information Leaflets (PILs) helps patients successfully navigate a potentially complicated regimen of medications.
Learning Objectives:
- identify best practice written instruction
- identify visual concepts that can help patients once they're at home
- build on a current structure and dovetail the use into other treatment areas
#Communication