Connection Café - Health-Literacy Based Strategies for COVID-19 Communication

Earn 1 CE Hour

Speaker(s):

Kim Hassell, Master of Public Health (MPH)

Senior Health Communication Manager
CommunicateHealth, Inc.
Rockville, Maryland, United States





Kathleen Walker

Senior Content Strategist
CommunicateHealth, Inc.
Rockville, Maryland, United States





Heather Zesiger, PhD in Public Health, Master of Public Health (MPH), Master Certified Health Education Specialist (MCHES)

DEPUTY DIRECTOR, CAMPUS COVID-19 VACCINATION AND MITIGATION INITIATIVE (CoVAC)
American College Health Association
Decatur, Georgia, United States

Mikaela Momot, Master of Public Health (MPH)

Health Communication Associate
CommunicateHealth, Inc.
Rockville, Maryland, United States

Nikole Baker, Master of Public Health (MPH)

Research Associate
CommunicateHealth, Inc.
Rockville, Maryland, United States






















Session summary
: During the COVID-19 pandemic, health communicators have faced two unprecedented challenges: communicating about a global health crisis in real time and navigating a rapidly shifting, politically polarized information environment. CommunicateHealth has leveraged our human-centered design process and health literacy best practices to create COVID-19 materials that meet people where they are. In this session, we’ll invite health communicators to discuss their experiences with COVID-19 communication and share lessons learned, using Zoom breakout rooms to facilitate the conversation. We’ll also present case studies of COVID-19 materials for diverse audiences, including college and university communities and people with intellectual and developmental disabilities.

Learning Objectives:

  • Identify common obstacles that health communicators may face in creating COVID-19 content
  • Identify potential opportunities for improvement in their own COVID-19 communication work
  • Describe health literacy-based communication strategies they can apply to COVID-19 communication projects

#Communication
IHA Health Literacy Conference
2022
Communication
Public Health
Language, Culture & Diversity
Topic
Audience
Public Health Professionals, Health Educators and Patient Educators, Communication and Plain-Language Professionals
Setting
Public Health Departments and Agencies, Digital Health and Telehealth
Level
Applied