Session summary: While medical and public health professionals may understand the importance of organizational health literacy, implementation is easier said than done. Public health departments, social service, healthcare, academic, and community organizations need practical tools to support best practices. Cook County Department of Public Health has developed a toolkit that guides organizations through interventions in 6 focus areas: Leadership & Organizational Transformation, Health Literate Workforce Development, Partnership & Intersectoral Collaboration, Accessibility of Information & Services, Communication Practices & Standards, and Community Engagement & Outreach. This toolkit can be easily adapted for communities across the U.S. and globally to advance health equity.
Learning Objectives:
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Identify the role of organizational health literacy in building a health literate public health system and how that contributes to health equity.
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Describe the 6 focus areas of Cook County Department of Public Health's organizational health literacy framework.
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Apply learnings from Cook County Department of Public Health’s Organizational Health Literacy toolkit to one's own work.