2024 The Year of Positive Disruption in Patient Education

Description: The way people prefer to learn has evolved significantly as a result of the digital revolutions. Yet, the tools we have to teach our patients remain the same. This has resulted in a gap in creating patient-centric health education. The impact affects patient satisfaction, healthcare professional satisfaction, quality and cost of care. I will present efforts at Johns Hopkins to provide access to patient education in the patient’s preferred methods of learning. This includes avatars, podcasts, vodcasts, digitalizing the ERAS journey, hardbound books, eBooks leveraging the patient portal along with videos, written materials, and oral conversation.

Objectives:

  • Recognize a gap exists in the teaching methods currently available and many patients preferred method of learning

  • Describe to peers and senior leaders the emerging methods of patient education and their impact

  • Explain how to integrate the emerging solutions into the patients journey and clinical workflow


#Education
#DigitalHealthLiteracy
IHA Health Literacy Conference
2024
Education
Communication
Topic
Audience
Health Care Professionals, Health Educators and Patient Educators, Organizational Leaders and Administrators
Setting
Hospitals and Health Systems, Digital Health and Telehealth
Level
Applied