Professional Training

All healthcare professionals—from administrators to front desk staff to clinicians—can benefit from training in the theory and practice of health literacy. Here are some resources on this topic.

  • Children's Wisconsin created these videos to show healthcare professionals how challenging it can be for people to understand, navigate, and use health information and services. #ProfessionalTraining

  • Kaiser Permanente Washington Health Research Institute developed this FREE, hour-long course to help research teams improve the readability of consent forms and other participant materials. #ProfessionalTraining #PlainLanguage

  • The MLA Consumer Health Information Specialization (CHIS) offers training in providing health information services to consumers and recognition for the accomplishment of acquiring new health information skills. Most CHIS courses are offered by the Network of of the National Library of Medicine (NNLM) Read More

  • The National Library of Medicine developed this tutorial to teach librarians and health educators about MedlinePlus. The tutorial covers the following topics: Why MedlinePlus is an authoritative source of health information for consumers Website features How to find information on specific health Read More

  • The Network of the National Library of Medicine developed this training for librarians on the connection between effective communication and health literacy. You can earn credits for completing the training. Handouts and slides are available here . The video covers the following topics: Health Literacy Read More

  • The University of Arkansas for Medical Sciences offers this free online course to educate healthcare providers with the most up-to-date information on Introduction to Health Literacy and Its Implications for Effective Health Care. Learners can earn credits. Objectives: Define Health Read More

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