Webinar: Communicating Instructions Clearly
Tuesday, September 29, 2020
9:00 am | (UTC-08:00) Pacific Time (US & Canada) | 1 Hour
Presenters:
Joan Winchester, M.Ed.
Webinar Description
This webinar will offer strategies and tips for writing effective patient and consumer instructions. The webinar will focus on providing clear messaging for health precautions such as hand washing and writing easy-to-follow steps to take when experiencing symptoms of COVID-19, seasonal flu, or the common cold. The webinar will include important elements of plain language, ways to consider culture and be inclusive, how to test informally with consumers, and what to include and avoid in order to lower barriers and increase compliance with instructions.
Objectives:
- Write instructions in plain language
- Test instructions to be sure they are easy to read and follow
- Lower barriers to comprehension and compliance
Earn Continuing Education Hours
Sponsored by (Institute for Healthcare Advancement), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc, this webinar is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours available are 1.
This activity is approved for 1 credit accepted by the National Board of Public Health Examiners' Certified Public Health (CPH) recertification program.
Institute for Healthcare Advancement is a provider approved by the California Board of Registered Nursing, CEP# 11933, for 1.0 contact hour.
It is the responsibility of each professional licensee to understand what his or her state licensing board requires for license renewal, as well as what that licensing board identifies as acceptable continuing education. Please contact your board for verification if you are unsure of your continuing education requirements.
Participants are solely responsible for determining if the continuing education provided is recognized by the regulatory or certifying entity to whom they wish to submit evidence of continuing education completion.
About the speaker
Joan Winchester, M.Ed.Director of Technical Writing and EditingJoan Winchester is a writer and researcher at the Center for Health Literacy. She specializes in writing in plain language for print and web content and developing and conducting consumer testing. She also provides group training and presentations on plain language, health and health insurance literacy, and consumer testing. Before joining the Center, Ms. Winchester was a Reading Specialist in Alexandria, Virginia, where she received the Alexandria Chamber of Commerce Excellence in Education Award.