Health Promotion Educator

The Quality Department is committed to preventing disease, ensuring patient safety, and eliminating inequities by improving the quality of care received by members through partnerships with providers and community-based organizations. Under direct supervision of the Health Promotion Supervisor, this position is responsible for:

• Supporting the design, implementation, and maintenance of health education functions essential to advance the general health status of CenCal Healths members
• Contributing to the advancement of CenCal Healths Health Promotion Program to improve population health and achieve health equity, including but not limited to, contributions to the design, implementation, and year-round maintenance of:
  • Innovative health promotion interventions to improve quality of care in the identified Health Promotion and Population Health Management priorities
  • Performance Improvement Projects (PIPs) required to document CenCal Healths resource commitment and activities to improve select aspects of care
  • Specific health promotion and education initiatives targeted to specific populations

Primary internal contacts include: Director of Quality, Health Promotion Supervisor, Population Health Manager, Director of Member Services, Medical Directors, Medical Management staff, Population Health Specialists, Quality Measurement Specialists, Communications staff, Provider Services Representatives, and Information Technology (IT) staff.

Primary external contacts include: Communitybased organization representatives, Primary Care Providers (PCPs) and specialists, and provider office staff.

Duties & Responsibilities

• Collaborate with CenCal Healths internal and external stakeholders, to support and maintain compliance with National Committee for Quality Assurance (NCQA) Accreditation Standards for Population Health Management, Quality, and Health Equity
• Develop health education resources and distribute written materials for targeted member education to strategically conduct targeted health promotion and wellness activities
• Fulfill specific member health education requests from the website and the Health Education Request Phone Line. Respond to internal requests for health education materials or other resources from other departments.
• Provide resources to physicians and health professionals in the provider network; conduct periodic presentations and trainings
• Provide key support in the annual Population Needs Assessment (PNA) and PNA Action Plan
• Maintain web site health education resources, and create and edit website content for providers and members
• Assist with the routine member newsletter, including: write and edit articles, create member mailing lists, and other tasks associated with newsletter production
• Conduct readability testing on all health education written materials utilized by the health plan, including literacy testing, clinical review, cultural and linguistic review, and field-testing. Maintain an inventory of approved materials.
• Participate as needed in community health events to provide health information and resources to targeted communities
• Serve on various staff committees, teams, and workgroups as appropriate
• Other duties as assigned

Knowledge/Skills/Abilities

Required:

• Knowledge of health behavior theory and health promotion principles and methods to effectively outreach to the Medi-Cal/Medicaid membership
• Knowledge of health education principles, methods, materials and resources to improve population health
• Knowledge of health literacy and methods for readability testing of written materials and developing culturally and linguistically appropriate resources

Desired:

• Bilingual in Spanish

Education & Experience

Required:

• Masters Degree in Public Health with a health education or health promotion emphasis, or a Masters Degree in Community Health with a specialization in health education or health promotion, or certification as a Master Certified Health Education Specialist (MCHES)

Desired:

• Two (2) years work experience in health education
• Experience working with Medicaid or limited-literacy populations

Salary Range:$60,592 - $90,889