Health Coach for PHMP (Proactive Health Management Plan)

Company: American Health Data Institute

Position Title: Health Coach for PHMP (Proactive Health Management Plan)

Location: Indianapolis, IN

Job Type: Full Time

Job Summary: 

We are excited to welcome a Full Time Health Coach for PHMP (Proactive Health Management Plan) position to our growing team! AHDI is the American Health Data Institute, part of the Key Family of Companies. Our organization is consistently named a Top Workplace by our employees year after year, and we are excited to speak to qualified candidates about this new work from home opportunity!

We believe in delivering a Wow level of service to our valued clients and living up to our mission of improving people's health through high quality, cost-effective care. Strong core values, supportive work relationships, high quality training and personal development are part of our DNA and we are looking for the right individual to join us!

If you are passionate about delivering high-quality service and would like to be part of our supportive family culture - we want to hear from you. The Full Time Health Coach position includes a comprehensive benefit package, full training program and competitive salary!

Full Time Health Coach for PHMP Position Summary: The Health Coach provides support to engage, educate, and influence members in decisions related to behavioral changes that improve and/or maintain optimal health status. The Health Coach also counsels members to assist them in finding new ways to inspire healthier habits, and to achieve positive health related outcomes.

Job Responsibilities:

• Provide health/wellness coaching or counseling through telephonic communication utilizing assessment, planning, and implementation skills to conduct a comprehensive evaluation of the member's health status, lifestyle risks and health-related needs.
• Utilize assessment techniques to determine member's level of health literacy, technology capabilities and access.
• Provide up-to-date healthcare information regarding general disease concepts, nutrition, preventative measures etc. to help facilitate the member's understanding of his/her health status.
• Provide personal and individualized attention to members including helping the members to set short and long-term goals, as well as identify barriers and readiness to change using motivational interviewing techniques.
• Encourage members to actively and knowledgably participate in healthcare and wellness decision-making and self-management.
• Inform members of incentives tied to participation and have ability to answer or direct members for help regarding benefit questions relative to the Proactive Health Management Plan.
• Enter timely and accurate documentation/data into the database necessary to communicate member needs, and to ensure complete documentation of phone calls.
• Meet on a regular basis with other Health Coaches, attend team meetings as coordinated by management, for information sharing and continuing education activities.
• Perform other work-related duties as assigned.

Required Skills & Experience:

• Bachelor degree in psychology, health promotion, nutrition, exercise physiology, health education, counseling, nursing or other health related field preferred. Master's Degree in Public Health, Exercise Science, Social Work, or Nutrition a plus.
• Health Coach Certification (CHES/MCHES) preferred, 2 - 5 years health/wellness coaching experience required and certification from an accredited, professional wellness coach training program preferred.
• Experience with Motivational Interviewing, active listening skills and other evidence-based coaching techniques preferred. Polished communication skills both oral & written. Ability to speak clearly and persuasively in positive or negative situations.
• Knowledge of specific disease and lifestyle related topics such as smoking cessation, weight management, nutrition, pre-postnatal care, stress reduction and chronic conditions.
• Good data entry and basic computer skills, proficient in Microsoft Word, Excel & Outlook, with the ability to quickly learn new applications.
• Able to work independently and as a part of a team.
• Able to be flexible, well organized and able to multi-task.
• Ability to work in a proficient and timely manner in order to meet production expectations, while maintaining quality in both communications with members and documentation.
• Professional business demeanor
• Strong work ethic and ability to maintain confidentiality.

Dietician required.

Bi-lingual (Spanish) is a plus, but not required.

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